Velvet Aura Gems Privacy Policy

Effective Date: 01.01.2024

Welcome to Velvet Aura Gems!

This Privacy Policy describes how Velvet Aura Gems (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our website (“Website”) or make a purchase from us.

Information We Collect:

We collect several types of information from and about you:

  • Personal Information: This includes your name, email address, mailing address, phone number, and payment information (such as credit card number or PayPal account) when you make a purchase.
  • Browsing Information: This includes information about your visit to our Website, such as the pages you visit, the links you click, and the search terms you use. This information is collected automatically through cookies and similar technologies.

How We Use Your Information:

We use your personal information for the following purposes:

  • To fulfill your orders and process payments.
  • To send you important information about your orders, such as order confirmations and shipping updates.
  • To communicate with you about our products and services, such as special offers and promotions.
  • To improve our Website and your browsing experience.
  • To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your personal information with third-party service providers who help us operate our business and website, such as payment processors, shipping companies, and email marketing providers. These third-party service providers are required to keep your information confidential and may only use it to provide services to us.

We will not share your personal information with any third-party for their own marketing purposes without your consent.

Your Choices:

You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us through the methods provided below.

Cookies and Similar Technologies:

We use cookies and similar technologies to track browsing activity and improve your experience on our Website. You can control the use of cookies by adjusting your browser settings.

Data Security:

We take your data security seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

International Transfers:

Your personal information may be transferred to, stored, and processed in countries other than your own, which may have different data protection laws. By using our Website, you consent to the transfer of your personal information to these countries.

Children’s Privacy:

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us:

If you have any questions about this Privacy Policy, please contact us through the following methods:

  • Email: [email protected]
  • Phone: +94 75 0399 804
  • Address: No.107/8, Aluthgama Bogamuwa, Yakkala.

Your Consent:

By using our Website, you consent to this Privacy Policy.

Additional Information for Sri Lanka:

  • We comply with the Sri Lankan Data Protection Act No. 20 of 2006.
  • You have the right to file a complaint with the Data Protection Commissioner of Sri Lanka.

Thank you for your understanding.

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