Velvet Aura Gems Shipping Policy
Thank you for shopping at Velvet Aura Gems.
Gemstone orders
We dispatch items within 2 working days after you place your order.
- All our gemstones are shipped with FedEx or EMS
- We ship within 48 hours of order placement
- Shipping processed Monday to Friday
Gemstone Shipping Methods
For all orders dispatched beyond the borders of Sri Lanka, delivery is facilitated under NGJA – Sri Lanka by EMS, FedEx. Every package is assigned a unique tracking number for easy monitoring.
- EMS (12-20 Days)
- FedEx (3-6 Days)
Product Insurance
Each order is fully insured through NGJA – Sri Lanka. Global's comprehensive coverage policy.
Custom gemstone orders
Where creativity meets brilliance. Discover the magic of custom gemstones, tailored to your desires.